Once you've found your favorite shade, click the ADD TO CART button. You can purchase a color sample by selecting "Sample (A4 adhesive)" under product selection or purchase a tin (or tins) of paint by selecting that option. Select the desired quantity of samples or tins. When you click the shopping cart icon at the top right corner of the page you can see the products in your cart. You can also go to the shopping cart page to edit your order.
When you are satisfied with your choices, go to the checkout from the CHECKOUT button. Enter shipping and billing information and select a shipping and payment method. Payment is made via credit card or Klarna invoice.
Once the payment is successful, you will see an order summary and receive an order confirmation email. The products you buy will be packed for delivery as soon as possible, so now all you have to do is wait.
Sorry, we are unable to change orders after they've been submitted.
We accept currently major credit cards. Our payment system provider is Paytrail Oy (NETS).
Currently only credit cards are available for payments.
Payment will be debited from the card immediately upon a successful order.
All customer information is treated confidentially and we ensure that all information you provide to us remains protected and private. We comply with data protection laws. Personal data can be used for the development of e-commerce operations and product range and for statistical purposes.
You can read more about the processing of personal data in our privacy statement. Additional questions can be emailed to email@example.com.
Delivery, exchange and return
We use GLS as our logistics partner for delivery in the EU.
The delivery cost is EUR 5 per order for samples and EUR 10 for paint. Free shipping on orders over EUR 200.
Shipping time varies between locations and is estimated at 2-5 days.
You can track your order with the link provided in the shipping confirmation.
Unfortunately, we are unable to change your order information once your order has been submitted.
If your order includes multiple paint cans and a set of accessories, your order may arrive in several different shipments. However, if not all products were received after reasonable time, please contact our customer service at firstname.lastname@example.org.
Contact our customer service at email@example.com.
Please note that in plastic-free paint natural oil easily rises to the surface in the tin. With thorough mixing the paint will regain its even consistency.
Our products have a 14-day return policy. Please contact us first by email at firstname.lastname@example.org and provide a brief reason for the return. In response, you will receive detailed instructions for returning the product.
The returned product must be unused, in a condition fit for sale and in its original packaging. The paint can must be unopened. You will have to pay the return postage. We will refund the purchase price of the product as soon as possible after the return is received, using the payment method used in the original payment. If you do not contact us within 14 days of receiving your order, we reserve the right not to accept returns. Please note that failure to pick up your order is not the same as a return.
One tin of paint with its packaging weighs about 6kg. A package of three paint cans and a painting supplies set weighs about 22kg.
www.coverstorypaint.com ships to Austria, Belgium, Czechia, Denmark, Estonia, France, Germany, Greece, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain and Sweden.
Cover Story also ships within Finland from www.coverstorypaint.fi